FAQ

  • How can I order a Credit Report?

    Just send us an email with your contact details and indicating what you are looking for, and we will follow up accordingly or you can reach us with the contact information below:

    Tel.: +90 212 852 08 53 
            +90 212 852 69 69
    Fax: +90 212 876 44 15

  • What does a business report cost?

    Prices for credit reports vary depending on TAT and the country where the requested company is located. Creditreform members also receive a discount.

  • What should we do to access credit reports through Creditreform online database?

    Access to Creditreform online database is gained by prepayment of a certain amount of credit. Online access is exclusive to Creditreform members only. For your membership request, simply send us an e-mail.

  • Does Creditreform Türkiye provide Safeguard Receivables and Accounts Receivable Insurance?

    Safeguard Receivables and Accounts Receivable Insurance services are not available in Türkiye. For the country where your receivables are located, please contact with corresponding Creditreform offices, operating in the following countries list:


    Austria
    Bulgaria
    China
    Croatia
    Czech Republic
    Estonia
    Germany
    Hungary
    Italy
    Latvia
    Lithuania
    Luxemburg
    Moldova
    Poland
    Romania
    Serbia
    Slovakia
    Slovenia
    Switzerland
    Ukraine
    United Kingdom

     

  • Are there any countries which Creditreform does not provide credit reports?

    There is no country where Creditreform does not provide credit reports. However, the information in the credit reports prepared about the companies in the countries where the market economy is not available is less than the information in the reports of the companies located in Turkey or in the EU member states.

  • What details are required to use the debt collection service?

    Please send an e-mail to us, which includes following details of the case you would like to start a Debt Collection:

    • Invoice copies
    • Excel list of unpaid invoices
    • Order and delivery documents
    • Other documents and correspondence related to your receivable